Q: It is ok print my logo to the carton?
A: Yes,pls provide your logo to us .
Q: I need to purchase a large amount of products, can I get a wholesale discount?
A: Yes, please contact us at info@postmodernlighting.com and we will get back to you with discount information.
Q: Do you provide sample ? How long sample time?
A: Yes,we provide sample with freight collect, and the tooling and sample cost will be refund when you make an batch order.Sample lead time is 7-10 days
Q: What can you customize?
A: You can choose lights from our website and have their size,material color customized.If you don’t find a desired model in our website, you can also send us a picture or drawing of your design, then we make for you accordingly.
Q: Can I add a cord or plug?
A: It may be possible but depends on the fixture.
Q: Do you have products that are not listed on your web site?
A: Our selection changes frequently, we have new fixtures listed several times a month.We will upload the latest products to the website in time, so you can always check.
Q: What is the difference between a pendant light and a chandelier?
A: Usually, the pendant light design is simpler than the chandelier, and the pendant lamp is easier to install than the chandelier as well.Pendant lights have both practical and decorative purposes,pendant light is also easier to clean than the chandelier.For the installation, since the chandelier has many light arms, usually, it is difficult to install than pendant light.
Q: What is your chandelier made of ?
A:Different types of the chandelier are made of different materials.Such as we have metal,crystal ,glass ,stainless steel and so on materials.
Q: What are some popular product styles within Pendant Lights ?
A:Some popular product styles within Pendant Lights are Modern, Contemporary and nordic.
Q: What is the most common feature for Pendant Lights?
A:The most common feature for Pendant Lights is adjustable hanging length.
Q: Where is a pendant light commonly used?
A:Hang a pendant light wherever you’d like illumination and style. Try a bathroom pendant light for unique overhead lighting that’s more widespread than vanity lights. For a fashionable statement, hang kitchen pendant lights over an island or breakfast bar. Go with a dining room pendant light instead of a formal chandelier to enhance a modern home. You can even find pendant lights to brighten entryways and hallways.
Q:What types of glass shades are available within Pendant Lights?
A:Within Pendant Lights, products come with various glass shade types including Clear glass, Frosted glass, Seeded glass, Etched glass, Tinted glass, Painted Glass, Blown Glass and Milk glass.
Q:What type of chandelier do you have ?
A:We have modern chandelier ,crystal chandelier ,glass chandelier and rattan chandelier.
Q:What type of pendant light do you have ?
A:We have metal pendant light ,wood pendant light ,modern pendant light ,glass pendant light ,marble pendant light,small pendant light.
Q:How about your chandelier quality ?
A:We have raw materials quality control,Production process quality control,Finished chandelier quality inspection,Chandelier packaging quality control.
Q:How to develop new chandelier designs ?
A:Postmodernlighting always pay attention to the lighting market.
Postmodernlighting is working with many different markets.
Postmodernlighting cooperates with different types of customers.
Postmodernlighting with a professional design team to support develop new chandeliers.
Q:How to choose pendant lights?
A:1.Know the Different Types of Pendant Lights 2.Consider the Location and the Height of the Ceiling 3.Consider the Shape of Pendant Lights 4.Choose the Right Size of Pendant Lights 5.Find Easy to Clean Pendant Lights.
Q:Which is better to use warm light or cool light for the pendant light ?
A:It’s hard to say which one is better, cold light or warm light. Different applications are suitable for different lights. Cool light for the pendant lamp looks great in a modern room and works better in bright places, while warm light works better in places where you are looking for soft light.But our most of customers are like warm light color.
Q:What type of table lamp do you have ?
A:Hotel Table Lamp, Luxury Table Lamp,Crystal Table Lamp,Glass Table Lamp,Metal Table Lamp ,Modern Table Lamp,Mabrle Table lamp.
Q:It is neccessary to buy a floor lamp for home decoration?
A:The floor lamp can be used as auxiliary lighting in the living room and bedroom, and can also be used for reading in the study room, with a wide range of applications. As for local lighting, floor lamps are often used in combination with sofas and TV cabinets. Floor lamps and other furniture will make your home look more tasteful.Floor lamps and chandeliers can also create an atmosphere. The floor lamp is matched with table lamps, chandeliers, etc., which is more conducive to creating an atmosphere.
Q:How to choose a wall lamp?
A:We usually install wall lamps on the bedside, entrance hall, living room corridor, and other places. When choosing a wall lamp, it should be adapted to the indoor environment.when choosing a wall lamp, the lighting effect of the wall lamp mainly depends on the color tone and design.
Q:Is it difficult of the light installation?
A:Each of item has a detailed user manual in the package you received, please read it carefully and follow the steps before installation, then you will find it is quick and easy for installation.
Q:Do you recommend hiring a licensed electrician?
A:Yes. Licensed electricians are certified by their respective state, and are properly trained. They will be well equipped with the correct tools and know how to trouble shoot should you run into any obstacles. They carry the proper insurances / bonds, and will offer warranties for their work.
Q:How do I clean my fixture?
A:All of our fixtures have an applied finish. To dust your fixture use a soft cotton fabric (t-shirt like) or furniture dusting tools. Do not use chemicals, liquids, or anything abrasive to clean your fixture. Glass can be cleaned with glass cleaner, however take care not to spray surrounding fixture as the chemicals may damage the finish. The best practice is to remove the glass first.
Q:I wan to look items actual pictures and vedio ,can you provide?
A:Yes,we can send you ,pls contact us by email:info@postmodernlighting.com
Q:Can you give me your electronic catalog without your LOGO? Because I am a middleman, I want to use your catalog to choose styles for my customers.
A:Yes ,we have without our logo catalog ,pls email to me:Info@postmodernlighting
Q:Can you provide high-definition pictures? I want put your products sell on my website.
A:Yes ,Generally, after the customer places the order, we will provide the customer with a high-definition picture.
Q:When can the goods be delivered after order is placed?
A：15-20 days for bulk order ,25-40 days for full container.For sample orders sometimes within 7-10 days.
Q:What is the payment terms?
A:T.T with 30% down payment before production,70% before shipment.
Q:What is your shipping service?
A:We can provide services for vessel booking, goods consolidation, customs declaration, shipping documents preparation and delivery bulk at the shipping port.
Q:What is the term of the delivery ?
A:Our ordinary delivery term is FOB shenzhen or guangzhou. We also accept EXW, CFR, CIF, DDP, DDU etc. We’ll offer you the shipping charges and you can choose the one which is the most convenient and effective for you.
Q:Quality Control?
A:We have QC person stay on the production lines do to the inspection.All products must have been inspected before delivery.we do inline inspection and final inspection.
1.All raw material checked once it arrive our factory.
2.All pieces and logo and all details checked during production.
3.All packing details checked during production.
4.All production quality and packing checked on final inspection after finished.
Q:Warranty?
A:Usually 2 years after shipment date, we will provide you spare parts with the shipment.
Q:If the goods received are damaged, how to solve the problem?
A:By buying insurance. If it is a small part of damage, supplementary accessories can be provided free of charge.